“I was staying with my parents last week in Jonestown when the air conditioner stopped functioning. We had set the thermostat for 74 but the temperature had risen to 82; air was blowing out of the vents, but it wasn't cool.

My parents had just replaced a major part in their AC unit in May and paid over $1000, so they were dismayed to find that something else could be wrong. It was around midnight, and we were all panicked, thinking we would have to sleep in 90+ degree temperatures inside the house, until a repair could be performed in the morning. They called their usual local repair company, hoping to leave a message, but the recording mentioned that the folks at that company were on vacation. We called both numbers that the recording suggested, with no success. Now we were really in a panic.

My father opened the yellow pages in the phone book, and we found a list of repair companies that specialized in the specific Trane brand of AC units. I called the first company and left a message, then called the second company, which is AAA Air Control. To my surprise, a person answered, despite the lateness of the hour! Ray Hawkins to the rescue! He asked a few questions, and then said he and his son would be on the way from Marble Falls and arrive within the hour. We were so relieved. Within 45 minutes they arrived, identified the issue as a blown capacitor, and said they had the new part on their truck! They were able to replace it quickly, and within a couple hours the house was cooling back down into the 70s. The total cost of repair was approximately $300, a fair price for their coming out in the middle of the night.

Because of Ray's responsiveness and willingness to service our AC at any hour, we were able to sleep soundly and begin our morning the next day, at our best! We will always be grateful for this quick and easy repair!”

– Anjelica A.